Comments on: Negotiating Schedules with Customers http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html Dealing with software projects in real life Tue, 16 Mar 2010 08:56:59 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Bart Stevens http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html/comment-page-1#comment-1909 Bart Stevens Mon, 17 Sep 2007 10:45:00 +0000 http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html#comment-1909 What I sometimes see is that companies bring in large Indian outsourcing companies, which are able to outsource quite a bit of work abroad (at much lower rates) and therefore are able to work with more people on the same project, therefore able to reach the timelines sold by the sales person. But one caution as well. It is also the responsibility of the procurement department to not delay and squeeze the vendor to much. In the end it needs to be a win-win situation for buyer and vendor.<br/>Bart What I sometimes see is that companies bring in large Indian outsourcing companies, which are able to outsource quite a bit of work abroad (at much lower rates) and therefore are able to work with more people on the same project, therefore able to reach the timelines sold by the sales person. But one caution as well. It is also the responsibility of the procurement department to not delay and squeeze the vendor to much. In the end it needs to be a win-win situation for buyer and vendor.
Bart

]]> By: Diego Parrilla http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html/comment-page-1#comment-1908 Diego Parrilla Thu, 13 Sep 2007 09:16:00 +0000 http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html#comment-1908 You have just describe my life, man... You have just describe my life, man…

]]> By: Pawel Brodzinski http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html/comment-page-1#comment-1907 Pawel Brodzinski Fri, 31 Aug 2007 15:24:00 +0000 http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html#comment-1907 That's very interesting perspective you mention. I haven't thought about the subject that way. I was considering the process rather as short-sightedness than purposeful trying to maximize ones profits. That’s very interesting perspective you mention. I haven’t thought about the subject that way. I was considering the process rather as short-sightedness than purposeful trying to maximize ones profits.

]]> By: Craig http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html/comment-page-1#comment-1906 Craig Fri, 31 Aug 2007 04:32:00 +0000 http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html#comment-1906 I see it happen and it usually disappoints everyone involved.<br/><br/>I have worked with a few vendors who are dancing the balancing act of quoting low but not too low. When things change, as they do, they sweat.<br/><br/>It's a shame more people don't work collaboratively but everyone is tryiong to maximise their profit.<br/><br/>Actually that last thought makes me think of Rowan Manahan's <a HREF="http://fortifyservices.blogspot.com/2007/08/its-not-just-important-that-i-win-you.html" REL="nofollow">latest blog post</a> I see it happen and it usually disappoints everyone involved.

I have worked with a few vendors who are dancing the balancing act of quoting low but not too low. When things change, as they do, they sweat.

It’s a shame more people don’t work collaboratively but everyone is tryiong to maximise their profit.

Actually that last thought makes me think of Rowan Manahan’s latest blog post

]]> By: Pawel Brodzinski http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html/comment-page-1#comment-1905 Pawel Brodzinski Thu, 30 Aug 2007 16:47:00 +0000 http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html#comment-1905 Area you point - discrepancy between sales and technical teams goals - is worth separate post, but fortunately in my current company things are great on that line. Area you point – discrepancy between sales and technical teams goals – is worth separate post, but fortunately in my current company things are great on that line.

]]> By: Bas de Baar http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html/comment-page-1#comment-1904 Bas de Baar Thu, 30 Aug 2007 13:23:00 +0000 http://blog.brodzinski.com/2007/08/negotiating-schedules-with-customers.html#comment-1904 I know what you mean :) In my personal experience it mostly went wrong with the supplier internally: sales person gets commision on closing the deal, project delivery not involved in making the deal. result: unrealistic expectations. For one company they based the sales commission on the margin of the project at certain time intervals. HUGE improvements.<br/><br/>With customers it is classic that 80% of the time availeble is spent looking for software, so that 20% time is remaining to do the project :) has to do with Parkinsons, Student Syndrome, and most of all affraid to take a decision. :) I know what you mean :) In my personal experience it mostly went wrong with the supplier internally: sales person gets commision on closing the deal, project delivery not involved in making the deal. result: unrealistic expectations. For one company they based the sales commission on the margin of the project at certain time intervals. HUGE improvements.

With customers it is classic that 80% of the time availeble is spent looking for software, so that 20% time is remaining to do the project :) has to do with Parkinsons, Student Syndrome, and most of all affraid to take a decision. :)

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