1. You should be a great organizer.
2. You should communicate more often.
3. You should be honest with clients.
4. You should look for solution instead of ones to blame.
5. You should like to work with customers.
6. You should understand business story laying behind the project.
7. You should understand technical issues which appears during implementation.
8. You shouldn’t hesitate whether to escalate or deliver negative feedback whenever needed.
9. You shouldn’t cry over unfair opinions about your work and your projects.
10. You should always expect unexpected.
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{ 5 comments… read them below or add one }
I like your point about not hesitating to escalate or deliver unsavory communications. A good PM can always stay out of the line of fire if a strategic system of accountability is set up and communicated upstream and downstream throughout the organization.
Good thoughts!
Cne’ Breaux
The goal PM is trying to achieve to to complete the project possibly with in given constraints. As far as there’s no other messages from the top of the organization he should exploit all those paths which are available and reasonable. Including those which aren’t easy.
Escalation is on the list. This by the way forces people up there to make up their minds – the project is either a high-priority one or you don’t get help and you know there are others more important ones.
I totally agree, a PM should realise that they are employed to control a project and not to become so emotionally attached to it that they become fearful of issues. If something looks like it may be going wrong, it is their responsibility to escalate it as soon as possible, not sit on it until it becomes a much bigger problem than it has to be. This can be difficult in practice as a pride in your work can result in you feeling at fault for letting issues arise in the first place compelling you to hide it from senior figures.
That is a great list.One thing people often dont understand is the breadth of skills a good PM needs.
http://pauldrasmussen.blogspot.com
expect the unexpected … another good one would be: Buy low – Sell high, Geius