Avoiding Frustration

by Pawel Brodzinski on June 30, 2008

The other day I had a chat with one of my friends. He told me one thing.

There’s nothing more demotivating than being helpless. You only frustrate yourself.

We were talking about taking responsibility for a part of the company as a chance to deal with issues which annoyed us. We considered that as a chance to do something about that instead of ranting about the situation. But there is another perspective.

It doesn’t matter if you’re manager or tester – there will be thing which you don’t like and you don’t want to accept them in the long run. It can be atmosphere of the workplace, it can be lack of order in project management, it can be constant context switching, it can be beef-head boss, it can be anything.

Now, you either see you’re able to change the annoying issue or you end up as frustrated employee and eventually leave. Yes, usually managers have more tools to change the environment they work in, but the rule is general. If a developer can’t go through with his great ideas how to improve development his frustration will rise. If a project manager is struggling to move her projects a bit from the complete chaos with no effects she won’t be happy with her job.

If you’re a manager you have to give your people chances to change their workplace. The place they work in and the way they work. It doesn’t automatically mean you have to agree with each idea, but if you listen you’ll hear a lot of reasonable ones. Except of improving performance of your team you’ll also limit their frustrations.

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