Which features are the most important? For salespeople newest ones. For marketing your application differentiators. For developers those which bring interesting problems to solve. Unfortunately usually none of them actually eat their own dog food. And for users the most important features are those which are used the most frequently.
If you need or want to work on usability focus on those functions. It can be search and time you need to wait to see first results (first 10, not all 16,9 million of matching results). It can be filing an invoice for simple invoicing application (what a surprise). It can be writing or test formatting for word processor. You name it. It’s your software.
Checks how accessible are those features. Measure how fast they response. Verify if they are easy to use. Think how intuitive for a new user they’ll be. Focus only on features which are used the most often. When you have no ideas how to improve them move to next, a bit less frequently used.
Whole usability issues series.
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